Privacy policy

Data controller: Andhara Spa Móvil, Medellín, Colombia. WhatsApp +57 314 328 1120. Website www.andharaspamovil.com.

Data we collect

Identification and contact details (name, phone, email), service address and city, service and schedule, billing, and health data only if you disclose it (allergies, pregnancy, surgeries). The newsletter form stores email and/or phone as a lead.

Purpose

To schedule and deliver the service, collect payment, notify you of changes, send news if you subscribe, improve the site, and comply with the law. Health data is used only to provide the service safely, with your authorization. The newsletter is opt-in and can be withdrawn via the same WhatsApp or email.

Who we share with

Andhara staff; WhatsApp/Meta (messaging); email and hosting providers; authorities when required by law. WhatsApp may involve processing outside Colombia, under that service's standards.

Your rights (Law 1581)

Access, update, rectify, revoke and delete. Contact us on WhatsApp. We respond within legal timeframes. We retain booking data for the relationship and accounting periods; newsletter leads until you unsubscribe, or a reasonable period if inactive.

The site may use technical and analytics cookies. It is not directed at anyone under 18; if we receive a minor's data, we delete it. Changes to this policy are published here with the date.